Privacy Policy

Next Job Partner LLC ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our missed call recovery services for roofing and HVAC contractors.

By accessing our website or submitting our contact form, you consent to the practices described in this policy.

1. Information We Collect

Personal Information You Provide

When you fill out our contact form, we collect:

• Full Name — To identify you and personalize communications
• Phone Number — To contact you and send SMS if you opt in
• Email Address — To respond to inquiries and send service information
• Business Type — Roofing, HVAC, or both
• SMS Consent — Your explicit opt-in agreement to receive text messages

Information Collected Automatically

When you visit our website, we may automatically collect:

• IP address, browser type, operating system, device type
• Pages visited, time on page, links clicked, referring website
• Approximate geographic location based on IP address
• Cookies and similar tracking technologies (see Section 4)

2. How We Use Your Information

• Service Delivery — Provide missed call recovery and appointment coordination
• Communication — Contact you via phone, email, or SMS about our services
• Marketing — Send promotional info only if you opted in
• Customer Support — Respond to questions and provide assistance
• Analytics — Analyze website usage and improve our services
• Legal Compliance — Comply with applicable laws and regulations

3. SMS Opt-In & Communication Details

How SMS Opt-In Works

When you complete our contact form, you have the option to consent to SMS messages by checking a clearly labeled opt-in checkbox. This checkbox is unchecked by default — you must actively select it to receive text messages.

The opt-in disclosure includes: business name, purpose, message frequency, carrier costs disclosure, and opt-out instructions.

Types of SMS Messages

• Initial Acknowledgment — Confirming receipt of your inquiry
• Appointment Scheduling — Coordinating introductory calls
• Follow-Up — Reconnecting if we haven't reached you
• Service Updates — Information about your trial or service status

How to Opt Out

• Reply STOP or UNSUBSCRIBE to any message
• Email: [email protected]
• Call: (346) 565-2131

Message & Data Rates

Message and data rates may apply. Standard messaging rates from your mobile carrier will apply to each message sent and received. Next Job Partner LLC is not responsible for any carrier charges you may incur.

4. Cookie & Tracking Practices

Cookies are small text files stored on your device when you visit a website. They help us recognize your browser, remember preferences, and improve your experience.

Types of Cookies We Use

• Essential — Required for basic website functionality and form submission (Session)
• Analytics — Understand how visitors use our website, e.g. Google Analytics (Up to 2 years)
• Marketing — Track visitors to display relevant advertising (Varies)
• Functional — Remember preferences and personalize experience (Up to 1 year)

You can control cookies through your browser settings — block, delete, or opt out of analytics. Note that blocking essential cookies may affect website functionality.

5. Data Security & Handling

We protect your information through:

• SSL/TLS encryption for all data transmission
• Enterprise-grade hosting on Google Cloud and AWS
• Access controls limiting data to need-to-know personnel
• Regular security monitoring and assessments
• Data minimization — we only collect what's necessary

Data Retention

• Contact Information: Up to 3 years after last interaction
• SMS Consent Records: Minimum 4 years (TCPA requirement)
• Service Records: Duration of service plus 7 years
• Marketing Data: Until you opt out or request deletion

6. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share it only with:

• SMS Platform Providers — GoHighLevel for message delivery
• Email Service Providers — For outreach and communication
• Cloud Hosting — Google Cloud, AWS for data storage
• Analytics Providers — Google Analytics for website performance
• Legal Authorities — If required by law or court order

All service providers are contractually obligated to protect your data and use it only for specified purposes.

7. Your Rights & Choices

You have the right to:

• Access — Request a copy of the data we hold about you
• Correction — Request correction of inaccurate information
• Deletion — Request deletion of your personal data
• Opt-Out — Unsubscribe from SMS and email marketing anytime
• Portability — Receive your data in a structured format

California Residents (CCPA)

California residents have additional rights including the right to know what data we collect, the right to delete, and the right to opt out of data "sales" (we do not sell data).

To exercise your rights, contact us at [email protected] or (346) 565-2131. We will respond within 30 days.

8. Mobile Information Sharing Statement

We do not share your mobile phone number with third parties for their own marketing purposes. Your phone number is used solely to provide our services and send SMS messages you have opted in to receive.

Your mobile information may be shared with:

• SMS Platform Providers — To facilitate message delivery (GoHighLevel)
• Mobile Carriers — To transmit SMS messages to your device
• Our Internal Team — To coordinate service delivery and support

We do not sell, rent, or otherwise commercialize your mobile information.

9. Children's Privacy

Our services are designed exclusively for business owners and managers aged 18 and older. We do not knowingly collect personal information from individuals under 18. If we become aware of such collection, we will delete the information immediately.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: